Date(s) - Tuesday, 03 August 2021
10:00 am - 11:30 am
This practical session will feature real life agency conversations and supply you with exactly what words to say, what tone to use, what body language to employ to help you effectively communicate and get the outcomes you want. You will take away concrete tips and techniques to ensure that your communication is spot on, so you can motivate, empower, engage and inspire, ensuring the smooth running of the business and create more business growth.
You will learn:
- What impact effective communication can have on relationships, collaboration, culture and business growth.
- What phrases and words to use to start difficult conversations and end them!
- How to make communication work for you in 4 key agency situations with clients, colleagues, leaders and reports
- How to build trusting relationships and higher performance
DELEGATE LEVEL: Account Executive to Account Director
DATE: 3rd August 2021
TIME: 10am to 11.30am
Sharon Baker is is a highly experienced leadership coach and trainer, and also has over 20 years of agency leadership experience. She has worked with some of the top creative agencies to enable leaders, leadership teams and managers to have the confidence, authenticity and emotional intelligence to perform at their best and inspire, motivate and empower their teams. She believes in people; that talent drives the business and is key to agency growth.