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One of the constant gripes I hear from agency owners is that they want the team to step up, take more ownership and responsibility. This is a direct outcome from a coaching conversation, one of the reasons that coaching is so popular today. It engages, empowers and enables others to step up, so that they have more energy and initiative, they are clear, make good decisions, think for themselves and are more confident.

You will learn: 

Practical coaching skills which will transform your communication:

  • How to use ‘positive unconditional regard’ and listening to build trusting relationships
  • How to challenge in a motivating way, so others are keen to improve
  • How to enable strengths awareness and realism to improve confidence
  • How to delegate in an empowering way to boost initiative

DELEGATE LEVEL: Senior Account Manager/Account Director and above.

DATE: 1st June 2021

TIME: 10am to 11.30am


Sharon Baker is is a highly experienced leadership coach and trainer, and also has over 20 years of agency leadership experience. She has worked with some of the top creative agencies to enable leaders, leadership teams and managers to have the confidence, authenticity and emotional intelligence to perform at their best and inspire, motivate and empower their teams. She believes in people; that talent drives the business and is key to agency growth.


Tuesday 01 June 2021 10:00 am - 11:30 am


Zoom Webinar

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