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‘All-in-90’ TRAINING : Key Communications Skills Part 2 – Coaching Questions and Language to Build Confidence

Date(s) - Tuesday, 15 June 2021
10:00 am - 11:30 am

Part 2 will allow us to dive into the exact language, words and phrases you can use to enable the team to step up, take more ownership and responsibility. How you speak to others has a direct influence on how they respond, what they think and feel and ultimately what they do. Using specific coaching language is an easy way to make conversations more powerful and more empowering.

You will learn: 

Key practical coaching skills and how to:

  • Use language that is positive and solution focussed
  • Use open questions to encourage the other to reflect and evaluate so they think more and ask for less
  • Use specific phrases to start conversations and encourage openness
  • Use the others’ language to help them feel understood and listened to

DELEGATE LEVEL: Senior Account Manager/Account Director and above.

DATE: 15th June 2021

TIME: 10am to 11.30am


Sharon Baker is is a highly experienced leadership coach and trainer, and also has over 20 years of agency leadership experience. She has worked with some of the top creative agencies to enable leaders, leadership teams and managers to have the confidence, authenticity and emotional intelligence to perform at their best and inspire, motivate and empower their teams. She believes in people; that talent drives the business and is key to agency growth.


Ticket Type Price Spaces
Member Price £75+VAT £90.00
Non-Member Price £95+VAT £114.00

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