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Category: Question & Retain

Client Delight 101: Overcoming The Tardy Email Challenge And Keeping Clients Happy

Client Delight 101: Overcoming the tardy email challenge and keeping clients happy

As part of our work measuring agency client satisfaction, we often unearth the seemingly ‘small stuff’ that matters to clients…

Embracing The Future: The Hybrid Working Dilemma

Embracing the Future: The Hybrid Working Dilemma

Introduction: “The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic.” -…

What Does It Take To Be A Great Communicator?

What does it take to be a great communicator?

Such a pleasure to interview Laura Colantuono, Group Head of Internal Communications, lolC Board Director, Fremantle. What does it take to…

The Importance Of Employee Well-being: Nurturing Staff During Surgery And Recovery

The Importance of Employee Well-being: Nurturing Staff During Surgery and Recovery

Introduction: In every workplace, there may come a time when an employee faces surgery. As an employer or manager, it…

7 Ways Businesses Can Join The Circular Economy And Live More Sustainably

7 Ways Businesses can Join the Circular Economy and Live More Sustainably

The circular economy is an economic model that aims to eliminate waste and promote sustainability by keeping resources in use…

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