The Alliance of Independent Agencies Training – Terms and Conditions
- Fees: All fees are current at the time of going to print; however, we reserve the right to change them.
- Confirmation Instructions: On receipt of the booking and payment (if booking online) you will receive an automated email confirming your booking. Any booker who has not received the confirmation email within 7 days of the training course should contact tracey@allindependentagencies.org.
- Attendance: Please note that no learner will be permitted to attend any training course without proof of payment.
- Delegate Substitution: Substitutes can be made at any time without incurring a penalty. Please inform us in writing so we can make the necessary arrangements for the new learner. A non-member attending in the place of a member can either choose to join the Alliance of Independent Agencies and receive the member rate or be charged the difference between the member and the non-member rate for their attendance.
- Payment: Payment needs to be made at the time of booking via credit card or BACs. Please quote the reference number from your invoice and organisation name so that payments can be tracked.
- Cancellation: All cancellations must be done in writing and emailed directly to tracey@allindependentagencies.org. Please Inform us immediately if you must cancel the booking. Cancellations can be made up to 14 days before the start of the training course except for the Diploma in Strategy, Creativity and Communications and Leadership Pathway Programme which requires not less than 28 days’ notice prior to the programme launch date. Cancellations made less than 14 days (Training) or 28 days (Diploma & Leadership Programme) will be charged at 100% of the course fee and no refunds will be payable. Reduced member rates are applicable to members only and cannot be transferred to non-members without incurring an additional charge. If the course is free, you will lose your allotted free place/s.
- Delivery of Courses: All Alliance of Independent Agencies’ courses will ONLY go ahead if we have at least 4 (four) delegates confirmed. The Diploma in Strategy, Creativity and Communications will only go ahead if we have at least 16 (sixteen) delegates confirmed. Alliance of Independent Agencies reserve the right to postpone courses with less than four delegates to a future date. Whilst we endeavour to never change training dates it may be necessary for us to change the content and timing, the trainer, the date or the venue of a training course. We reserve the right to amend or postpone any courses in the event of trainer sickness or other unforeseen circumstances. Should we have to cancel a course we do not accept responsibility for travel, accommodation or other costs which may have been incurred by any delegate. We do not accept any liability for any act any delegate taken or omitted to be taken in reliance on any information or guidance provided during any training course. For all bookings, our liability shall be limited to the amount of the training course fees actually paid to us by you.
- Copyright: Copyright and all intellectual property rights in course materials remains vested in the Alliance of Independent Agencies or its presenters (as applicable).