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The Alliance of Independent Agencies Training – Terms and Conditions

  1. Fees:
    All fees are current at the time of going to print; however, we reserve the right to change them.
  2. Confirmation Instructions:
    On receipt of the booking and payment you will receive an email confirming your participation in the training event.
  3. Attendance:
    Please note that no learner will be permitted to attend any training course without proof of payment.
  4. Delegate Substitution:
    Substitutes can be made at any time without incurring a penalty. Please inform us in writing so we can make the necessary arrangements for the new learner.
  5. Payment:
    Payment needs to be made at the time of booking via credit card or BACs. Please quote the reference number from your invoice and organisation name so that payments can be tracked.
  6. Cancellation:
    All cancellations must be done in writing and emailed directly to Please Inform us immediately if you must cancel the booking. Cancellations can be made up to 14 days before the start of the training course. The Diploma in Strategy, Creativity and Communications and Leadership Pathway Programme requires 28 days notice. Cancellations made less than 14 days (Training) or 28 days (Diploma & Leadership Programme) will be charged at 100% of the course fee.  If the course is free, you will lose your allotted free place/s.
  7. Delivery of Courses: 
    All Alliance of Independent Agencies’ courses will ONLY go ahead if we have at least 4 (four) delegates confirmed. The Diploma in Strategy, Creativity and Communications will only go ahead if we have at least 16 (sixteen) delegates confirmed.  Alliance of Independent Agencies reserve the right to postpone courses with less than four delegates to a future date.  Whilst we endeavour to never change training dates we reserve the right to amend or postpone in the event of trainer sickness or other unforeseen circumstances.
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