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wed26apr5:30 pmwed8:00 pm5:30 pm - 8:00 pm GreenJam: What is the Client Services X Factor?Member EventInitials Marketing, 4th Floor, Lion Court, 25 Procter Street, London, WC1V 6NY

Event Details

From good to great – learnings from the field on what is the Client Services X Factor

Hosted by Rebecca Brennan, COO at Kyan & featuring special guests.

This GreenJam will take an in-depth look at the difference between good versus great Client Services:

30 min presentation:

  • What is Client Services
  • What are the skills required to be great at Client Services
  • How do you learn and develop those skills, especially when we are all working more hybrid
  • From outside the sector a few stories of inspiration

45 min panel discussion:

  • Practical advice from some of the industry best Client Services practitioners and Alliance members Jamie Matthews – CEO at Initials, Bella Rushmer – Senior Account Manager at Mesh Marketing & Grace French – Associate Director & Head of Culture at Stand.

15 min – Q&A



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