Contact Information
Agency Website
4th Floor, Lion Court, 25 Procter Street, London
WC1V 6NY
Established:
2006
Employees:
47
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Initials CX
We're a total customer experience agency created for today's world
With expertise spanning Brand, Content, Commerce and Technology, we take all we’ve learnt about offline behaviour and fuse these insights with the tech-led reality of now. The result? Purposed, tailored, effective work – built on decades of experience – that helps brands engage people in the right way and ultimately get chosen.
London-based and proudly independent.
Some of our clients include:
Harley Davidson
Nature's Bounty
The Glenrothes
Walkers
Dulux
People
Jamie Matthews - CEO
Richard Barrett - MD & Founding Partner
Abby Hartley - Head of Marketing
Josh Tiley - Brand Strategy Director
Matthew Merralls - Production Director
Awards
The Independent Agency Awards 2022 - Best use of Copy (Eat Wonderful for Knotty's)
The Independent Agency Awards 2021 - Best use of Copy (We've Got This for Nature's Bounty)
The Independent Agency Awards 2022 - Best use of Art Direction & Design (Look Beyond for Glenrothes)
Group
Initials is an independent agency