As AI transforms the way we work, lead, and create, the most powerful differentiator left to us is distinctly human – emotional intelligence. In an era where machines can analyse, predict and even ‘communicate’, it’s empathy, self-awareness and human connection that will set great leaders apart. This practical and thought-provoking session explores how emotionally intelligent leadership drives creativity, trust and performance – and why it’s never been more vital in our fast-paced, hybrid, AI-powered world.

YOU WILL LEARN

• Why emotional intelligence is becoming the ultimate competitive edge in the age of AI
• The four core components of EQ and how each drives better decision-making, collaboration and creativity
• Practical tools to increase self-awareness, empathy and emotional agility under pressure
• How emotionally intelligent leaders create psychologically safe, high-performing teams
• Simple daily habits to strengthen your human impact and leadership presence

CONTENT

• Setting the scene: how AI is changing the leadership landscape – and the skills it can’t replace
• What emotional intelligence really means (and how it differs from being ‘nice’)
• The link between EQ, trust and creative performance in high-pressure environments
• Spotting emotional triggers and managing reactions for better impact
• Empathy in action: the skill that fuels collaboration, belonging and client relationships
• Everyday practices to build self-awareness and emotional agility
• Reflection and call to action: one human skill you’ll commit to strengthening

DELEGATE LEVEL

Suitable for all people leaders, team managers and emerging leaders across creative, media and marketing agencies. Ideal for anyone who wants to lead with more authenticity, connection and confidence in a changing world of work.

DATES AND TIME

16th September, 9.30am to 10.30am

TRAINER:

Jo Webb is a Leadership Coach and former Chief People Officer with over 25 years’ experience helping creative and marketing agencies unlock leadership, culture and performance. Jo specialises in building emotionally intelligent, human-centred leaders who can drive high performance in fast-paced, hybrid environments.