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TRAINING : How To Be The Best Account Handler In Your Agency

Account Handlers are a positive and competitive lot by nature. But the transition from lively pup to ‘Top Dog’ often seems a difficult and frustrating process.

The problem is that ‘on the job training’ is only as good as ‘that particular job’. This course provides an ideal opportunity to really focus on what makes a great ‘Suit’ GREAT.

A huge chest of great ‘war stories’ and a collection of nothing other than tried and trusted methods of the art of Account Handling, a timely refresher for some, a lifesaver for others.

To give delegates confidence and a solid foundation of actionable skills.

The key objective is for every delegate to walk away from this course with a renewed sense of optimism and purpose and a real view of the bigger picture in addition to the importance of the tiniest detail.

Account Handlers with 1-2 years experience.

DATE: 17th November 2023

TIME: 10am to 11.30am


Paul Burns spent 25 very successful and exciting years at Saatchi & Saatchi looking after client business. He became their Training Director and first Director of Knowledge Practices, sitting on the main Management Board of the Agency.

He is recognised to have passion and skill in developing people and won several industry awards for Learning and Development.

He has run accounts across a wide variety of businesses, from the hugely successful bid and launch of the National Lottery, to fast turnaround business on News International. He has led teams on large and complex financial brands and has run countless Blue Chip fmcg brands.

In 2015 he became a co-founder of Rock and a Hardplace a new and award winning eLearning program for the Marcoms industry.


Friday 17 November 2023 10:00 am - 11:30 am


Zoom Webinar
Less than 2 hrs

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