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TRAINING : How to Give Feedback – Good and Bad

Giving feedback is part of all our lives both personally and professionally.  Giving workplace feedback is an essential part of working with and for people and having the confidence to deliver feedback – good or bad –  comes from understanding how to approach it to produce a successful outcome for both parties.  The training focuses mainly on giving feedback to line managers, line reports and colleagues


  • To understand how to determine the purpose of feedback conversations
  • To learn possible approaches and styles
  • To become more confident at opening and handling the process 


  • What is feedback and why constructive feedback is important
  • Determining the purpose of feedback conversations
  • Planning and preparing – adopting the correct style and approach
  • Recognising and managing your emotional state
  • Opening and handling the feedback conversation


  • Appropriate for mid to senior level agency staff with some experience of people management responsibility


Tues 9 April 2024


Fran Longford spent 15 years heading up Client business at various top agencies, leading teams on everything from alcohol and finance to grocery and telecoms.  Fran then became joint MD of Triangle Communications, an independent integrated agency and was responsible for both existing and new Client retention and agency staff development.  In 2000 she moved on to set up FL Training to pursue her passion for people development.  She runs training programs and coaching for the marcoms industry to enable mangers and teams to perform at their best and to inspire them to motivate and empower their teams.


Tuesday 09 April 2024 9:30 am - 10:30 am


Zoom Webinar
Less than 2 hrs

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Ticket Type Price Spaces
Free (For Members with Enhanced Membership) £0.00
Member Price £100+VAT £100.00
Non-Member Price £150+VAT £150.00

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