TRAINING : Learn How to Manage Upwards
Managing upwards is a skill that is core to your job if you want to progress. Whether you have a new boss or have been working for someone for a while, there are ways to improve your relationship which mean you produce better work, fast track your progression and are less micro-managed. This 90-minute training course aimed at developing the range of skills required to effectively manage upwards in an agency environment
YOU WILL LEARN
- To understand your line manager and their working style
- To proactively manage upwards
- To adapt your own approach and style to aid your own progression
CONTENT
- Importance of good upwards management and its influence your progression
- Know your manager – Personality type: Career goals and motivation: Management and working style: Communication preferences: Availability
- Get the support you need- How they can get the best out of you: Agree your career goals and objectives: Obtain frequent feedback: Learn from them
- Be easy to manage – Proactively communicate: Clarify expectations: Question when unsure: Be assertive when needed: Flag issues early
- Profile yourself – Demonstrate your ability: Display qualities that matter: Make a connection with them
DELEGATE LEVEL
Appropriate for junior and mid-level agency staff
DATE & TIME
1st October, 10am to 11.30am
TRAINER:
Niki Hurst Smith spent 15+ years working in a number of highly regarded independent agencies servicing a range of blue chip clients and managing large teams. After this Niki transferred into senior positions within the People Team at two highly regarded agencies. For the last 10 years Niki set up her own consultancy supporting agency and business leaders to create an environment where high performing teams can deliver exceptional work, grow the business and build healthy, happy teams balancing her HR expertise with her knowledge and experience of working as a senior client handler.
As part of this Niki regularly develops and delivers a range of bespoke training sessions for all levels and roles. She also facilitates a range of bespoke workshops on a range of business topics / challenges. Niki has unique expertise drawn from her time leading agency teams and her role as a HR Consultant where she interacts daily with leaders and employees in a wide range of agencies. This means she can ensure that agencies are not only focused on their people but their product and profit too. Niki uses this expertise to ensure her training is practical, impactful and fit for purpose.
Date/Time
Wednesday 01 October 2025 10:00 am - 11:30 amLocation
Zoom WebinarOnline
Less than 2 hrs
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