The best managers don’t just direct – they coach. They ask great questions, listen deeply, and help their people find their own answers. This practical 90-minute session introduces the core skills and mindset of coaching, giving managers the tools to empower others, strengthen accountability, and unlock potential across their teams. Participants will learn how to turn everyday conversations into powerful moments of growth and motivation, building a culture where people think for themselves and perform at their best.

YOU WILL LEARN

• The difference between managing, mentoring and coaching – and when to use each.
• How to use coaching to drive ownership, engagement, and development.
• The key coaching skills: listening, questioning, and curiosity.
• A simple coaching framework to structure effective conversations.
• How to integrate coaching into daily leadership moments.

CONTENT

• Why a coaching mindset is essential for modern leadership.
• A Coaching Framework: 4R Performance Cycle
• Practising powerful questions that unlock insight and accountability.
• Everyday coaching: turning 10-minute catch-ups into development conversations.
• Common pitfalls and how to avoid them.

DELEGATE LEVEL

Designed for managers with at least 6 months experience, who want to strengthen their ability to empower, challenge and grow their teams through a coaching-led approach.

DATE & TIME

19th November, 10am to 11.30am

TRAINER:

Jo Webb is a Leadership Coach and former Chief People Officer with over 25 years’ experience helping creative and marketing agencies unlock leadership, culture and performance. Jo specialises in building emotionally intelligent, human-centred leaders who can drive high performance in fast-paced, hybrid environments.