As managers progress, success becomes less about what they personally deliver – and more about how effectively they enable others to deliver. Yet delegation is one of the hardest skills to master. Done well, it builds capability, confidence and trust. Done poorly, it leads to frustration, rework and burnout. In this practical 90-minute session, participants will learn how to delegate with clarity and confidence – empowering their teams, creating accountability, and freeing up their own time for higher-value work.

YOU WILL LEARN

• The difference between delegation and simple task allocation.
• How to decide what to delegate – and to whom.
• A step-by-step framework for delegating effectively and building trust.
• How to maintain accountability without micromanaging.
• How to use delegation as a coaching opportunity that fuels growth.

CONTENT

• Why effective delegation is central to leadership success.
• The common traps: control, perfectionism, and unclear expectations.
• The 5 Steps to Delegating with Impact framework.
• Communicating ownership, authority, and success measures.
• How to follow up in ways that develop, not direct.

DELEGATE LEVEL

Designed for managers with at least 6 months’ experience managing multiple reports, who want to delegate more effectively, develop their teams, and focus their own time on the highest-value leadership priorities.

DATE & TIME

22nd October, 10am to 11.30am

TRAINER:

Jo Webb is a Leadership Coach and former Chief People Officer with over 25 years’ experience helping creative and marketing agencies unlock leadership, culture and performance. Jo specialises in building emotionally intelligent, human-centred leaders who can drive high performance in fast-paced, hybrid environments.