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  • Business Skills
  • Client Service
  • New Business

TRAINING : The Key Principles of Organic Growth
Thursday, May 21, 2026 - 10:00 -11:30

How do to you ‘get’ organic growth? Or new business from new clients for that matter? This session looks at the importance of relationships for in developing new work streams and the key behaviours that can lead to organic growth.  The session debunks the common misperceptions of the alpha extrovert rainmaker and shows how we can all develop commercial relationships by just being ourselves.  Delivered from the perspective of an ex agency MD turned Unilever client attendees will leave the session with plenty of practical behaviours that they can begin to implement the very next day.
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Tickets Available
£150.00 - £200.00

  • Business Skills
  • Client Service
  • Free Training

TRAINING : Account Managers as Agency Growth Drivers
Wednesday, May 27, 2026 - 09:30 -10:30

Managing your time in a WFH environment is challenging. Most of us have been doing it for a while now and this course will help you to relook at the way you have been working and to rethink or refresh your approaches. Get top tips on how to make the most of your time and how to feel more on top of your work.
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Tickets Available
£0.00 - £150.00

  • Business Skills
  • Client Service
  • Excellence

EXCELLENCE TRAINING : Excellence in Communication Planning (London)
Tuesday, June 9, 2026 - 08:45 -16:15

With the marketing landscape evolving and fragmenting at pace, the pressure on agencies to collaborate effectively with each other in service of clients is greater than ever. This can feel like a threat or struggle for ownership. Here, we will look to redefine "collaboration" as a competitive advantage. This session provides practical tools to understand the modern agency ecosystem, identify common ground, and actively manage challenging inter-agency relationships into positive partnerships that deliver seamless client results.
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Tickets Available
£695.00 - £895.00

  • Business Skills
  • Client Service
  • Excellence
  • Regional Training
  • Strategy & Planning

EXCELLENCE TRAINING : Strategy for Account Handlers (Manchester)
Wednesday, June 10, 2026 - 09:30 -13:00

An intensive face to face training course aimed at Account Directors, Senior Account Directors and Group Account Directors and all those involved in or running new business pitches. This course is designed to help any pitch team to be more efficient, passionate and focused on the pitch task.
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Tickets Available
£395.00 - £595.00

  • Business Skills
  • Client Service
  • New Business

TRAINING : Life’s a Pitch…Spend Less Time Winning More Pitches
Thursday, June 11, 2026 - 10:00 -11:30

Only by our people fully understanding our client’s business and asking the right questions, rather than answering the wrong ones, can we hope to create initiatives to build our client’s businesses, brands and reputations and put client’s business back on top of the agenda.
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Tickets Available
£150.00 - £200.00

  • Business Skills
  • Client Service
  • Excellence
  • Team Management

EXCELLENCE TRAINING : Excellence in Account Direction (London)
Tuesday, June 16, 2026 - Wednesday, June 17, 2026 - 09:00 -16:30

An intensive face to face training course aimed at Senior Account Manager/Jun Account Director/Account Director level which focuses on developing and enhancing both the skills and confidence required as an Account Director in three key areas: Personal management and development, Team management and development & Client management and development.
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Tickets Available
£895.00 - £1,095.00

  • Business Skills
  • Client Service
  • Digital
  • Leadership

TRAINING : AI For Account Managers
Thursday, June 25, 2026 - 10:00 -11:30

AI is changing how clients buy and how agencies deliver. In 90 minutes, you’ll learn where AI genuinely helps account managers today, what to avoid and how to use it to spot opportunities, save time, and show up smarter in every client conversation.
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Tickets Available
£150.00 - £200.00

  • Business Skills
  • Client Service
  • Excellence
  • Team Management

EXCELLENCE TRAINING : Excellence in Account Management (London)
Tuesday, July 7, 2026 - Wednesday, July 8, 2026 - 09:00 -17:30

An intensive face to face training course aimed at Senior Account Exec/Account Manager level which focuses on developing and expanding the wider range of skills required day to day at Account Manager level: - Managing yourself, Managing presentations, Managing your team & Managing clients
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Tickets Available
£895.00 - £1,095.00

  • Business Skills
  • Client Service
  • New Business

TRAINING : How to Grow Existing Client Relationships
Thursday, July 9, 2026 - 10:00 -11:30

From order taker to trusted advisor. This session shows you how to maximise account growth and build a repeatable rhythm of proactive, commercially-minded conversations with models and actions.
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Tickets Available
£150.00 - £200.00

  • Business Skills
  • Leadership
  • Team Management

TRAINING : Building High-Performing Teams – Key Ingredients for Success
Thursday, July 16, 2026 - 10:00 -11:30

Everyone wants to create a high-performing team - but where do you begin? Grounded in the science of human performance, this 90-minute session uncovers what a truly high-performing team looks and feels like, then explores the essential ingredients for building a culture of shared responsibility and consistent results.
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Tickets Available
£150.00 - £200.00

  • Business Skills
  • Free Training
  • Presentation Skills

TRAINING : How to Bloom on Zoom
Wednesday, July 22, 2026 - 09:30 -10:30

Presenting your work and ideas has always been important and often challenging. Working on screens has changed the whole dynamic of engagement and connection in pitches and meetings.  This session will help equip you to be engaging, and inspiring and make the most of the platform.
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Tickets Available
£0.00 - £150.00

  • Business Skills
  • Client Service
  • Free Training
  • Strategy & Planning

TRAINING : What Clients Really Want Today  
Tuesday, August 4, 2026 - 09:30 -10:30

In business there is one transformative word that really matters. It builds your business and, the lack of it, can lose business. That word is trust. For this course Julian Saunders has conducted depth interviews with senior clients and agency managers to understand the dynamics of successful client relationships today and how agency managers need to behave to build long term profitable relationships.
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Tickets Available
£0.00 - £150.00

  • Business Skills
  • Client Service

TRAINING : Inter-Agency Collaboration : Winning Together in a Fragmented Landscape
Thursday, August 20, 2026 - 10:00 -11:30

With the marketing landscape evolving and fragmenting at pace, the pressure on agencies to collaborate effectively with each other in service of clients is greater than ever. This can feel like a threat or struggle for ownership. Here, we will look to redefine "collaboration" as a competitive advantage. This session provides practical tools to understand the modern agency ecosystem, identify common ground, and actively manage challenging inter-agency relationships into positive partnerships that deliver seamless client results.
Read more ...
Tickets Available
£150.00 - £200.00

  • Business Skills
  • Digital

TRAINING: Building Your AI Success Roadmap
Thursday, September 10, 2026 - 10:00 -11:30

Are you looking to harness AI effectively in your agency but unsure where to begin or how to advance? Understanding your current level of AI maturity is the first step in building a strategic path toward innovation and growth. This comprehensive session will guide you through evaluating your agency's AI capabilities, defining future goals, and creating a clear roadmap to achieve them. Take the first step in positioning your agency as a leader in AI-driven marketing.
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Tickets Available
£150.00 - £200.00

  • Business Skills
  • Client Service
  • Excellence
  • Regional Training

EXCELLENCE TRAINING : Excellence in Effectiveness & Measurement (Manchester)
Tuesday, September 15, 2026 - 08:45 -16:15

With the marketing landscape evolving and fragmenting at pace, the pressure on agencies to collaborate effectively with each other in service of clients is greater than ever. This can feel like a threat or struggle for ownership. Here, we will look to redefine "collaboration" as a competitive advantage. This session provides practical tools to understand the modern agency ecosystem, identify common ground, and actively manage challenging inter-agency relationships into positive partnerships that deliver seamless client results.
Read more ...
Tickets Available
£695.00 - £895.00

  • Business Skills
  • Client Service
  • Free Training
  • Wellbeing & Mental Health

TRAINING : Emotional Intelligence: The Key to Great Leadership in an AI Age
Wednesday, September 16, 2026 - 09:30 -10:30

As AI transforms the way we work, lead, and create, the most powerful differentiator left to us is distinctly human - emotional intelligence. In an era where machines can analyse, predict and even ‘communicate', it’s empathy, self-awareness and human connection that will set great leaders apart. This practical and thought-provoking session explores how emotionally intelligent leadership drives creativity, trust and performance - and why it’s never been more vital in our fast-paced, hybrid, AI-powered world.
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Tickets Available
£0.00 - £150.00

  • Business Skills
  • Client Service
  • Excellence
  • Presentation Skills

EXCELLENCE TRAINING : Excellence in Presentations (London)
Thursday, September 17, 2026 - 09:30 -17:00

In this live course, you’ll learn the art of delivering persuasive, high-impact presentations that capture client attention and communicate your brand’s story with power. From pitching campaign ideas to presenting data-driven strategies, we’ll equip you with techniques to structure compelling content, enhance your delivery, and build confidence in front of any audience. With practical exercises and feedback from the participants and leader you’ll gain the skills to make every pitch and presentation an opportunity to win over clients and drive results.
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Tickets Available
£695.00 - £895.00

  • Business Skills
  • Leadership
  • Team Management

TRAINING : The Art of Giving & Receiving Feedback
Thursday, September 24, 2026 - 10:00 -11:30

The best people leaders don’t avoid feedback - they make it part of everyday conversation. But giving and receiving feedback well takes skill, courage, and emotional intelligence. In this 90-minute interactive session, participants will learn practical tools to share feedback that motivates rather than deflates - and to receive feedback with curiosity and confidence. By reframing feedback as a shared learning opportunity, participants will discover how to build stronger relationships, increase trust, and create a culture of continuous growth.
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Tickets Available
£150.00 - £200.00

  • Business Skills
  • Client Service
  • New Business

TRAINING : ‘The First 5 Minutes’ How to Read the Room and Build Rapid Rapport with Clients
Thursday, October 1, 2026 - 10:00 -11:30

There is an old saying that ‘you never get a second chance to make a first impression’ which is never more true than in a pitch or big client meeting. Evidence shows that we all do most of our decision making with the subconcious and emotion-driven parts of our brain, which this short course seeks to exlore.
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Tickets Available
£150.00 - £200.00

  • Business Skills
  • Client Service
  • Excellence
  • Regional Training
  • Team Management

EXCELLENCE TRAINING : Excellence in Account Direction (Manchester)
Monday, October 5, 2026 - Tuesday, October 6, 2026 - 09:00 -16:30

An intensive face to face training course aimed at Senior Account Manager/Jun Account Director/Account Director level which focuses on developing and enhancing both the skills and confidence required as an Account Director in three key areas: Personal management and development, Team management and development & Client management and development.
Read more ...
Tickets Available
£895.00 - £1,095.00

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