Client Service – Alliance of Independent Agencies

Upcoming Events

Events	Details	Booking
Online – Less than 2 hrs	TRAINING : Building Client Relationships Tuesday, March 25, 2025 - 10:00 -11:30 Building and consolidating relationships with Clients is a key part of career development in an agency. This course will help you understand what Clients need from agency staff and give... Read more ...	Sold out Spaces still available for: TRAINING : Building Client Relationships - Tuesday 25 March 2025 - 10:00 am - 11:30 am
In Person - More than a day	EXCELLENCE TRAINING : Excellence in Account Management (London) Tuesday, April 1, 2025 - Wednesday, April 2, 2025 - 09:00 -17:30 An intensive face to face training course aimed at Senior Account Exec/Account Manager level which focuses on developing and expanding the wider range of skills required day to day at... Read more ...	Tickets Available £895.00 - £1,095.00
Online – Less than 2 hrs	TRAINING : Effective Communication Skills Thursday, April 3, 2025 - 10:00 -11:30 There is a well-known statistic that only 7% of communication is based on the words we use. It’s less well known that poor communication accounts for 93% of business mistakes.... Read more ...	Tickets Available £150.00 - £200.00
Online – Less than 2 hrs	TRAINING : How To Be The Best Account Handler In Your Agency Thursday, April 10, 2025 - 10:00 -11:30 Account Handlers are a positive and competitive lot by nature. But the transition from lively pup to ‘Top Dog’ often seems a difficult and frustrating process. The problem is that... Read more ...	Tickets Available £150.00 - £200.00
In Person - Full day	EXCELLENCE TRAINING : Excellence in Smart Strategy (London) Tuesday, April 29, 2025 - 09:00 -17:00 This course has been specially designed for a fast-moving world where you have to think but don’t have much time. It covers the daily practical challenges of Alliance members: a)... Read more ...	Tickets Available £695.00 - £895.00
In Person - More than a day	EXCELLENCE TRAINING : Excellence in Account Management (Manchester) Monday, May 12, 2025 - Tuesday, May 13, 2025 - 09:00 -17:30 An intensive face to face training course aimed at Senior Account Exec/Account Manager level which focuses on developing and expanding the wider range of skills required day to day at... Read more ...	Tickets Available £895.00 - £1,095.00
Online – Less than 2 hrs	TRAINING : Performance Management Thursday, May 15, 2025 - 10:00 -11:30 It’s something that both managers and team members hate, however gaining clarity around what the team do really well and how they can improve, is a gamechanger for performance. It... Read more ...	Tickets Available £150.00 - £200.00
In Person - More than a day	EXCELLENCE TRAINING : Excellence in Account Direction (London) Tuesday, May 20, 2025 - Wednesday, May 21, 2025 - 09:00 -16:30 An intensive face to face training course aimed at Senior Account Manager/Jun Account Director/Account Director level which focuses on developing and enhancing both the skills and confidence required as an... Read more ...	Tickets Available £895.00 - £1,095.00
Online – Less than 2 hrs	TRAINING : Confidence Counts Tuesday, May 20, 2025 - 10:00 -11:30 Research shows that confidence plays a key role in high performance at work and a lack of it can prevent people fulfilling their potential. Having a realistic belief in your... Read more ...	Tickets Available £150.00
Online – Less than 2 hrs	TRAINING : How to Have Difficult Conversations Wednesday, June 4, 2025 - 10:00 -11:30 Conflict is part of all our lives both personally and professionally and workplace conflict is a normal part of working with and for people. Most of us avoid difficult conversations... Read more ...	Tickets Available £150.00 - £200.00
In Person - Full day	EXCELLENCE TRAINING : Excellence in Presentations (London) Thursday, June 5, 2025 - 09:30 -17:00 Boost your marketing career with our Presenting Live online course, crafted specifically for marketing professionals! In this dynamic course, you’ll learn the art of delivering persuasive, high-impact presentations that capture... Read more ...	Tickets Available £695.00 - £895.00
Online – Less than 2 hrs	TRAINING: Planning for Account Management Thursday, June 19, 2025 - 10:00 -11:30 In this course we will explore many key planning tools that will demystify the dark art, long words and odd diagrams that make up the world of strategic brand planning.... Read more ...	Tickets Available £150.00 - £200.00
Online – Less than 2 hrs	TRAINING: How to Lose a Pitch Thursday, July 3, 2025 - 10:00 -11:30 The average agency pitches between 25-35 times a year. At its own cost. And loses more pitches than it wins. Spend an hour thinking about pitching from a client perspective... Read more ...	Tickets Available £150.00 - £200.00
In Person - More than a day	EXCELLENCE TRAINING : Excellence in Account Management (London) Tuesday, July 22, 2025 - Wednesday, July 23, 2025 - 09:00 -17:30 An intensive face to face training course aimed at Senior Account Exec/Account Manager level which focuses on developing and expanding the wider range of skills required day to day at... Read more ...	Tickets Available £895.00 - £1,095.00
Online – Less than 2 hrs	TRAINING : How To Write An Inspiring Creative Brief Thursday, July 24, 2025 - 10:00 -11:30 A good brief is inspiring and a key tool in both agreeing a direction and getting great work. A poor one can waste time and be frustrating for the creative... Read more ...	Tickets Available £150.00 - £200.00
In Person - More than a day	EXCELLENCE TRAINING : Excellence in Account Direction (Manchester) Monday, July 28, 2025 - Tuesday, July 29, 2025 - 09:00 -16:30 An intensive face to face training course aimed at Senior Account Manager/Jun Account Director/Account Director level which focuses on developing and enhancing both the skills and confidence required as an... Read more ...	Tickets Available £895.00 - £1,095.00
Online – Less than 2 hrs	TRAINING : Negotiation Skills Wednesday, August 13, 2025 - 10:00 -11:30 Negotiation is part of day-to-day life in an agency – whether you are in negotiations with clients, colleagues or suppliers. Being confident in your approach is key to success and... Read more ...	Tickets Available £150.00 - £200.00
In Person - Full day	EXCELLENCE TRAINING : Excellence in Smart Strategy (London) Wednesday, September 3, 2025 - 09:00 -17:00 This course has been specially designed for a fast-moving world where you have to think but don’t have much time. It covers the daily practical challenges of Alliance members: a)... Read more ...	Tickets Available £695.00 - £895.00
Online – Less than 2 hrs	TRAINING: How to Sell Creative Ideas Without the Big Sell Thursday, September 11, 2025 - 10:00 -11:30 Presenting Creative work and ideas to clients is the culmination of hours and hours of hard work. All this time can be wasted if the work is not approved, and... Read more ...	Tickets Available £150.00 - £200.00
In Person - More than a day	EXCELLENCE TRAINING : Excellence in Account Direction (London) Tuesday, September 23, 2025 - Wednesday, September 24, 2025 - 09:00 -16:30 An intensive face to face training course aimed at Senior Account Manager/Jun Account Director/Account Director level which focuses on developing and enhancing both the skills and confidence required as an... Read more ...	Tickets Available £895.00 - £1,095.00

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